This privacy policy sets out how Carol Street Photography uses and protects any information that you give Carol Street Photography when you use this website.
Carol Street Photography is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Carol Street Photography may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This version was updated on 27th May 2025.
If you have any questions about this policy, please email carol@carolstreetphotography.com or write to:
Carol Street
Carol Street Photography
The Old Reading Room Cottage
Old Bury Road
Lackford
Suffolk
IP28 6HR
Introduction
We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.
We also collect information to better understand what visitors use this website, what they would like to receive from Carol Street Photography and to present timely, relevant information to them.
What data we collect
We collect a variety of information before, during and after you book with Carol Street Photography and use any of our services. This includes:
• Names, addresses and contact information of the person(s) placing an order with us.Names, addresses and contact information of the person(s) using our services.
• Names (and in some cases ages and gender) of some or all participants of a photo shoot.
- Details and notes taken throughout a photo session or service provided to help us remember conversations during and details of your session.
If you email us or send us messages via social media, these messages are stored within our email system or social media accounts. These messages are stored for as long as practicable to allow us to provide you with better future services.
We may also collect the following information:
• Demographic information, such as postcode, preferences and interests
• Other information relevant to client enquiries
• Other information pertaining to special offers and surveys
Who is collecting the data
This data is being collected by Carol Street Photography, The Old Reading Room Cottage, Old Bury Road, Lackford, Suffolk, IP28 6HR.
How it is being collected
- The majority of our data is collected directly from you. Whether you fill out a form for us online, or tell us face to face, via the telephone, via e-mail or message.
- In some cases, data may be given to us by a third party. This includes if somebody purchases a voucher for you – they will usually give us your name and details to allow us to process their order, and provide our service to you. We may also receive your information from organisations such as business events where you have agreed that the organiser may share your data.
How we use this data
Collecting this data helps us understand what you are looking from Carol Street Photography, enabling us to deliver improved products and services.
Specifically, we may use data:
- To provide you with a service you have ordered, or had ordered for you.
- For our own internal records
- To improve the products and services we provide
- To contact you in response to a specific enquiry
- To send you promotional emails about products, services, offers and other things we think might be relevant to you
- To send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you
- To contact you via email, telephone, mail or social media for market research reasons
- To meet law enforcement and legal requirements – we will provide data to law enforcement agencies if issued with a court order to do so.
Carol Street Photography has a legitimate interest in using images taken in relation to your booking and may use these images in the following ways (note, clients are free at any time to refuse the uses of these images):
- On social media for promotion & advertising purposes
- On our website for promotion & advertising purposes
- For marketing materials (business stationery, flyers, business cards etc)
- For publications/print
- For photographic competitions and exhibitions, both physical and online
Who will it be shared with?
We take your privacy very seriously. We will never release, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.
There are a few scenarios where some of your data may be shared with third parties to allow us to provide our services to you. These include:
• Delivery and postage service providers to allow us to send you documentation and orders you have placed. (Information shared includes your name, your address and in some case e-mail address / mobile number)
• Manufacturers (our printing labs) if we are sending an order directly to you from a lab. (Information shared includes your name, your address and in some case e-mail address / mobile number)
How long is the data stored for?
Most data we collect is stored indefinitely. This is to allow us to provide a better service to you as a customer in the event that you contact us again in the future. This also includes instances where your personal data such as your name and address are contained within a legal document, such as a contract between yourself and us.
We are legally obliged to store some data for a minimum amount of time, for example sale order records, payment records etc.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information above.
Security
We will always hold your information securely.
To prevent unauthorised disclosure or access to your information, we have implemented physical and electronic security safeguards.
Links to other websites
Our website and social media may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at carol@carolstreetphotography.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please contact us. A small fee may be payable in certain circumstances.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, or to our postal address. We will promptly correct any information found to be incorrect.
More information
If you would like any clarification on how we collect, store or process your data – please contact us directly.
If you would like further information on the legal guidelines we operate within, or have any concerns about how we use your data, please check the ICO’s website at https://ico.org.uk
Our details
This business is owned and operated by Carol Street, trading as Carol Street Photography.
Our principal place of business is at: The Old Reading Room Cottage, Old Bury Road, Lackford, Suffolk, IP28 6HR.
You can contact us by email at carol@carolstreetphotography.com